Right of withdrawal
Last updated: 9 September 2026
If you bought from us at a distance as a consumer, you may withdraw from the contract within 14 calendar days, without giving a reason and at no cost beyond what is described below.
The deadline
The 14 days start counting differently depending on what you ordered:
- For goods, such as the SyncFlow Box: from the day you, or someone you named, took delivery.
- For subscriptions and services: from the day the contract was concluded.
How to withdraw
Use the "Withdraw from contract here" button below, or send us any other clear statement that you are withdrawing, for example by email to info@syncflowboard.com. Sending it before the deadline expires is enough. You will get confirmation that we received it.
What happens next
We refund every payment we received, without undue delay and no later than 14 days from the day we were informed. The refund goes back by the same payment method you used. For goods we may withhold the refund until we have them back, and you carry the direct cost of returning them.
Exceptions
If you expressly asked us to start the service within the withdrawal period and the service is then fully performed, the right of withdrawal ends. If you withdraw while the service has already started, you owe an amount proportionate to what was provided up to your declaration.
Online, in two steps: fill in a short form, then confirm. You get an acknowledgement by email at once.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
- To: DIGITALL (SyncFlow), Dim. Gounari 80, 16561 Glyfada, Greece, info@syncflowboard.com
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
- Ordered on (*)/received on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
- Date
(*) Delete as appropriate.
You can send it by email or by post.